Great company with knowledgeable technicians. Would highly recommend them. Technician was honest, system was about a pound low on refrigerant. Most technicians would recommend a leak test or new system installation. I authorized him to top off my refrigerant. During the refill process the technician noticed the leak was coming from the service valves being loose. He fix the valves and refilled the system. Saved me thousands by being honest.
Went in today to get some help with pulling a fan blade. The stuff was very helpful even offered to go buy the tool we need to help just want to thank you for being kind
JAC is the only HVAC company for me, my home, and any of my clients. As a contractor my clients need AC work frequently. I know that when I refer JAC the job will get done with honesty and integrity.
I have JAC do a biannual inspection of my HVAC system. What I like about their service compared to other companies that I've used is that they aren't constantly trying to sell me additional services that are not necessary. The technicians for the company that I previously used were paid on commission and it showed in the recommendations that they made. I don't worry about that with JAC.
We called for a second opinion on our home units and I’m so very very thankful we did! They were quick to respond and sent out a fantastic repairman. He was able to get us back up and running and even told us what exactly what part needed to be replaced if we had the same issue again. The repairman was honest and upfront. When we go to replace our units we will be using them. Highly recommend!!
Best place I know of!!! They have done so much for my home!!!!+
From the onset, the office staff have been responsive and professional. Unlike other companies, this company’s sales approach is authentic and the pricing is super competitive. They installed my new unit timely and their service team is equally professional. I highly recommend JAC Services for maintenance, installation and repairs.
JAC Services is top notch from their office staff to their technicians. I have a rental unit that I had the entire unit replaced. The owner, Tommy was crawling under the house and assisting in the installation. They were quick and reliable and cost was comparable to other companies.
I also fell victim to a faulty coil from a Lennox unit at my personal residence. Ally helped me navigate the warranty process and we were within 4 days of the warranty, thank goodness. It's always nice to have a copy on speed dial that you know you can call at a moments notice and trust they are going to take care of you and lessen your worries.
They went out of their way to get to us on short notice. As a general contractor I am very particular on service/ trade work. This is an outstanding company and I will be using them for all my projects.
PROFESSIONAL COURTEOUS AFFORDABLE:
It's very rare that you have a company show-up on-time, provide excellent service and charge a very reasonable rate. JAC checked all the boxes. I recently had an A/C preventative maintenance tune-up, and I was very pleased with the service. The technician was on time, well prepared and very professional. I always like to learn something whenever I have a service preformed on anything from A/C to appliances and/or everything in between. Our JAC technician was super knowledgeable with all the questions I had about A/C filters and what I could do as a homeowner to maintain the performance of my A/C unit.
Bottom-Line: I would not hesitate to call JAC with any HVAC issues. I will also recommend their services to friends and family.
This is a great company that is very friendly and professional! Gary and Cody worked on our cooler for the Navy Exchange Package Store and they did it in a very timely manner. If we need any services, they are definitely first on our list!
JAC does it again! We've used them several times over the years and each time they are incredibly responsive and extremely helpful, not just seeking to sell you something but intent on understanding whether part of your system needs replacing or whether it is actually just a repair!
We would recommend them highly for anyone, personal or business, in the Mt. Pleasant, SC area!
I use JAC for my HVAC annual maintenance program. They come out twice a year and check my unit and system for any problems. They clean the unit and make sure it is running correctly. Scott was very professional and polite. I would highly recommend JAC Services.
J.A.C provides fast and professional repair services. Local family owned and operated.
Tech Guy arrived quickly as I had just called them that morning and at first did'nt think they would be able to get to me today, being a friday and all meant waiting til monday or paying extra for weekend service. Phil also gets a 10 from my wife as he explained everything thoroughly and understandable what he did and what to watch for. She even said if we need JAC again request Phil.
JAC is always my go to company for AC work. Their techs ARE NOT COMMISSION BASED! That’s huge folks. Have you ever had your AC go out and you had a feeling it could be repaired but that AC company you called is telling you that you need a $7000 unit installed? It’s probably because that tech did not want to fix it, he wanted the commission and most AC companies work this way. Call JAC!
Pretty good place to work. Family owned business. Owner is big on family.
I am super pleased with JAC Services. Unlike other HVAC companies I have used they never try to sell me more than I need and they do a thorough job. Amazingly, they have been out to my house TWO times when the problem turned out to be really small and they fixed them both times and didn't even charge me! Need I say more? They are wonderful!
Outdoor refrigerator repair
From the moment they answered the phone until the job was completed, JAC Services was nothing short of extraordinary. The technician showed up to our house smiling and on time, which says a lot about him and his employer. He diagnosed the issue, advised on the next steps, got the work covered under warranty, and communicated with through my wait time. There has been no other appliance repair company that I have dealt with in Charleston, that was so professional, did exactly what they said they would in exactly the time frame they said. I highly recommend them, and will be using them for all of my future repair needs.
I had a wonderful experience working with JAC services. They replaced my old water heater with an efficient tank less system. The service techs were prompt and extremely professional. They made the entire process quick and easy. I would absolutely recommend JAC Services to anyone with HVAC and Water Heater needs!
Absolutely phenomenal! Scott came, inspected my entire system, educated me along the way, and we came up with a game plan. My situation is a bit unique and he was fully transparent about what the situation was, what could happen next, and gave me the information I needed to make an educated decision. He took care of me like I was family! He was quick, efficient, and knowledgable. I will never use anyone but JAC Services from this point forward!
I used JAC services to install a brand new HVAC system along with a Smart Thermostat. JAC services was on time, fair priced, professional and so helpful. They helped explain how to use our new smart thermostat which we needed since we have never used one before. The HVAC system is working beautifully and it is so quiet!! Make sure you use JAC for all your HVAC needs.
JAC services recently replaced a faulty evaporator coil in our unit that was leaking coolant. We are so happy with our service with JAC, the part had to be ordered but arrived quickly and they sent a tech out on the following business day. Their techs are always friendly, knowledgeable, professional, and most importantly, honest about repairs needed and don’t try to scare you into things you don’t.
JAC Services were amazing from the quote to post install. They came by for the quote visit even though it was at the end of the work day. They answered all my questions (I had the several) honestly and quickly. The install team were prompt, friendly, knowledgeable and professional. In addition, they filled out and registered the warranties for me. If you want a fast, reliable, and honest HVAC experience with peace of mind, I highly recommend them.
JAC Services is amazing!! I own a restaurant in Goose Creek and the other night ii had a prob with one of my refrigeration units, it plays a major roll in the operations of my business, I called first thing and spoke with Crystal and in 40 min I had a tech on the way!! JAC Services understood the severity of my situation and made it happen. The tech on site was very professional and very informative of what was wrong with my unit and what i can do to prevent further prob . The best part about it all was that it went so well from when i first spoke to Crystal to the time the tech was done was under 2 hrs and that's awesome service. Thanks again JAC Services for getting me back up and running !!